Shipping costs may vary depending on the nature of your order. Caspar Kids Design only delivers to Switzerland and Lichtenstein. Therefore, the information listed below is only valid for Switzerland & Lichtenstein.

Delivery Times

The delivery time depends on whether your ordered items are in stock or not. For ordered items, the availability times shown on the website are given as an indication. In stock means that the item is in stock and will be shipped within 1-2 working days after receipt of payment with Post Priority

Pickup in store

You can also pick up your online order directly from our store free of charge. Simply select the shipping method “Pick up” in the shopping cart. As soon as your items are ready for collection from us, we will notify you by email.

After our notification, we are happy to store your items in our shop for 7 days. After the 7 days have expired, we will charge you storage costs of CHF 100 per week.

For items in stock

We will send your order to you within 1-2 days by La Poste Priority. Orders over 30 kg from stock will be delivered by a carrier. We will contact you to make an appointment.

For items not in stock

The delivery times specified by the manufacturer can be found on the individual product pages. When you place an order, we check the exact delivery time for your desired product with the manufacturer and inform you of this after the order confirmation.

Our manufacturers may experience production delays over which we have no control. This can extend the announced delivery times. We do not offer compensation for delays that are beyond our control.

What happens if my order contains items that are in stock and others that are on order?

We only ship orders once all items ordered are available. However, you have the option to request partial delivery of items already available by emailing hello@caspar.contact our customer service online or by telephone on 044 210 49 15.

Please note: We would like to point out that partial deliveries can in some cases incur additional costs.

Assembly & Disposal

On request, we can organize a professional installation service for you at home. To do this, we work together with selected fitters who have been specially trained by us. Since these fitters are not Caspar are employed, we ask you to pay for these services directly on site. If you are interested in assembly, we would be happy to send you an offer.

For the quick and professional assembly of your furniture, it is necessary for the fitter to start work immediately. We ask you to dispose of old furniture beforehand. We would be happy to help you dispose of the old furniture, but we will charge an hourly rate of CHF 60 for this. In addition, there are the costs of disposal of 50.-CHF / 100KG.